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General Inquires




    Italy Pass

    MISSION

    Our mission is not just to provide you an excellent service and experience. We want to create the new memories for you and make your journey unforgettable. We want to inspire you to travel and explore the world. We want you to see our city through our eyes, to feel it’s rhythm and feel it’s heartbeating. And we will make sure that you have an amazing experience in our beautiful city!

    • Professional Guides

      Our licensed guides are experts in cultural heritage and have years of experience in museums and historical sites. Passionate and knowledgeable, they make every tour unforgettable.
    • Customer Service
      We’re local! Visit our offices in Rome or Florence, or reach us by phone or WhatsApp from 10:00 to 18:00. Quick help and answers are always just a message away.
    • Book with Confidence
      Your enjoyment comes first. We offer top-quality experiences at great value — no compromises.

    01

    Skip-the-Line Access

    No more waiting around. Enjoy fast-track entry to top attractions across Italy and Europe.

    02

    Custom & Group Tours

    From private getaways to group adventures, we tailor each trip to your style and pace.

    03

    Great Value, No Surprises

    Top experiences at transparent prices. What you see is what you get — no hidden fees.

    04

    Smart Itineraries, Zero Work

    Our tours are designed by local experts to make the most of your time — no backtracking, no wasted hours, just seamless exploration.

    05

    Physical Locations in Italy

    Prefer to book in person? Visit our offices in Rome and Florence — real people, real help, right where you need it.

    06

    Travel Plans That Flex With You

    Plans change — and that’s okay. Our flexible booking options and quick support make it easy to adjust without the stress.

    What We Offer

    At Italy Pass Tours, we create travel experiences that go beyond the ordinary. From expertly guided group tours to fully customizable private adventures, our goal is to make exploring Italy effortless, enriching, and unforgettable. We combine skip-the-line access, top-rated service, and local knowledge to help you see the best of every destination — without the stress. Whether you’re discovering the Colosseum for the first time or diving deeper into hidden corners of Florence or Venice, we’re here to make every moment count.

    Italy Pass Team

    Simone
    Logistic

    Braian
    Accademia Gallery Manger

    Maurizio
    Manager Rome

    Where we are

    We are Physically present with our Offices in Rome and Florence. Contact us by phone from 10:00 to 18:00 or via WhatsApp, and our customer service team will help you get your cultural adventure back on track. You can also find answers to common questions about our activities on our FAQ pag

    Florence

    Address: Via Roma, 3

    General inquiries: +39 3242526277

    Booking Inquiries: florence@italypass.com

    Rome

    Address: Via Vespasiano, 20

    General inquiries: +39 3242526277

    Booking Inquiries: rome@italypass.com

    Loved by Travelers Like You

    Exceptional staff, managed by competent and helpful people. The guides are all knowledgeable and engaging. If we come back to Florence, we know who to contact. Thank you, guys!

    Amato M. on Google

    Visit to the Vatican Museums with a passionate and knowledgeable guide. Highly recommended!

    Alex F. on Google

    It was a great experience with ITALY PASS TOURS. The staff were friendly and very welcoming. It was well worth the price for what they offered us. Thank you, and keep up the great work!

    Mathews M. on Google